Privacy Policy

Effective Date: May 20, 2024

Hex Renewal ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about visitors to our website, hexrenewal.com ("Site"), including information collected via third-party tools like Google Analytics, Google Ads, and Microsoft Clarity.

1. Information We Collect

We may collect the following types of personal and non-personal information:

A. Personal Information

• Contact Information: Name, email address, phone number, and mailing address (e.g., when you fill out a contact form or request a quote).

B. Automatically Collected Information

• Browsing Data: Information such as your IP address, device type, operating system, browser type, referring URLs, pages visited, and time spent on the Site.

• Behavioral Data: Information about your interactions with the Site, including clicks, scrolls, and session replay data collected by Microsoft Clarity.

• Cookies and Tracking Data: Data collected through cookies, pixels, and other tracking technologies.

2. Third-Party Tools We Use

We use the following third-party tools to improve user experience, analyze website performance, and run advertising campaigns:

A. Google Analytics

• Collects data about website traffic and user interactions (e.g., page views, session duration, and referral sources).

• Data may include demographic and interest information if available.

• You can opt out of Google Analytics tracking via the Google Analytics Opt-out Browser Add-on.

B. Google Ads

• Uses cookies and tracking pixels to deliver tailored advertisements based on your interests and previous interactions with our Site.

• Includes remarketing and demographic targeting features.

• To manage your preferences, visit Google’s Ads Settings.

C. Microsoft Clarity

• Records user sessions to help us understand how visitors interact with our Site (e.g., clicks, scrolls, and mouse movements).

• Data is anonymized and used solely for improving user experience.

• For more details, refer to Microsoft Clarity’s Privacy Statement.

3. How We Use Your Information

We use your personal and browsing information for the following purposes:

• To Provide Services: Respond to inquiries and schedule consultations.

• To Improve Our Website: Analyze user behavior to optimize content and improve user experience.

• To Run Advertising Campaigns:

  • Deliver personalized ads through Google Ads.

  • Perform remarketing campaigns to re-engage visitors.

• To Comply with Legal Obligations: Fulfill regulatory and legal requirements.

4. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Third-Party Service Providers:

  • Google Analytics, Google Ads, and Microsoft Clarity to analyze site performance and run ads.

• Legal Authorities: When required by law.

• Business Transfers: In case of mergers, acquisitions, or asset sales.

5. Your Privacy Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request details on what personal information we collect and how we use it.

• Right to Delete: Request that we delete your personal information, subject to certain exceptions.

• Right to Opt-Out: Opt-out of the sale of personal information (we do not sell data).

• Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

To exercise these rights, contact us at:
Email: nbeliy@hexrenewal.com
Phone: 916-993-9804

6. Cookies and Tracking Technologies

We use cookies, tracking pixels, and similar technologies for:

• Analytics: Collecting data on user interactions via Google Analytics and Microsoft Clarity.

• Advertising: Delivering personalized ads and performing remarketing campaigns via Google Ads.

Managing Cookies:

• You can disable cookies via your browser settings.

• Use Google's Ads Settings to manage ad preferences.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. However, no online platform is entirely secure.

9. Links to Other Websites

Our Site may contain links to external websites. We are not responsible for the privacy practices of these sites. Please review their policies when visiting.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective immediately upon posting on this page. Please review this policy regularly.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:
Email: nbeliy@hexrenewal.com
Phone: 916-993-9804

Recommendations:

1. Cookie Consent Banner: Add a cookie consent banner that allows users to accept or manage cookies.

2. Link Placement: Add the privacy policy link to your website footer and any form submission pages.

3. CCPA Opt-Out Link: Include a link to a CCPA opt-out page, even if you don’t sell personal data, as it signals compliance.

Let me know if you’d like additional refinements or help implementing this on your site!